Privacy Policy

Privacy Policy – Onyx Sportswear

At Onyx Sportswear, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and how we keep it secure.

1. Who we are

Onyx Sportswear is an online store specializing in women's activewear.

• Company Name: Onyx Sportswear

• Website: www.onyxsportswear.nl

• Contact: info@onyx-sportswear.nl

2. What information do we collect?

We collect personal data when you:

• Place an order (name, address, email, phone number, payment details)

• Create an account

• Sign up for our newsletter

• Contact us via email or chat

3. How do we use your data?

We use your data to:

• Process and deliver your order

• Provide customer support

• Send updates about your order

• Send marketing communications (with your consent)

• Improve our website and services

• Comply with legal obligations (eg record-keeping)

4. Do we share your data?

We only share your data with third parties when necessary, such as:

• Shipping carriers (eg PostNL, DHL)

• Payment providers (eg Mollie, PayPal)

• Our website hosting partner

• Accounting or bookkeeping software

We ensure these partners protect your data through appropriate agreements.

5. How do we secure your data?

• Encrypted connections (SSL)

• Secure servers

• Access limited to authorized personnel only

6. How long do we keep your data?

• Order and invoice data: 7 years (legal requirement)

• Account data: as long as your account is active

• Newsletter data: until you unsubscribe

7. Your rights

You have the right to:

• Access your data

• Correct your data

• Have your data deleted (except where legally required to keep it)

• Withdraw consent for marketing

• Object to processing

• Lodge a complaint with your local data protection authority

8. Cookies

We use cookies to:

• Ensure the website functions properly

• Improve your shopping experience

• Analyze website traffic

We ask for your consent to use certain cookies when you first visit our site.

9. Contact

Questions about this Privacy Policy?
Contact us at:

• Email: info@onyx-sportswear.nl